These terms and conditions govern the use of our shop; by entering the shop, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use the shop.
All prices on our website are in Australian dollars and include GST. Every effort has been made to ensure that prices on our website are correct and up-to-date however prices can change without notice. Kiteboarding Lessons Pty. Ltd has the right to refuse or cancel any orders placed if pricing is incorrect. If an order is canceled by us, all received amount will be refunded using the method received.
Shipping times quoted by our freight companies are estimates only. Kiteboarding Lessons Pty. Ltd relies there on a third party. Kiteboarding Lessons Pty. Ltd can not be held accountable for late deliveries or loss or damage of deliveries. We cannot be held responsible for non-delivery in situations where the customer has entered incorrect or incomplete delivery address details.
Please note there is NO FREE shipping on surfboards, SUP and wingboards. Postage will be calculated based on your postcode, please contact us for a quote.
Customs Duties/Taxes for Overseas Orders
Orders that are shipped to countries outside of Australia may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. You should contact your local customs office for further information.
KBL Kiteboarding Lessons Pty Ltd holds no liability for damage or injuries sustained from products purchased from its shop. We highly recommend seeking professional help with instruction on how to use any equipment that you are not confident in using or have no prior experience with. Please go to our Lessons page, we are happy to assist you in making the most of your new equipment!
Most products purchased on this website come with a full manufacturers warranty, with the exception of Second Hand equipment, this is sold as is unless otherwise stated. Manufactures warranties are dealt with by the manufacturer, we will always do our best to resolve any issues that may occur, but ultimately the decision on warranty for any defects lies with the manufacturer. If you have a warranty issue please contact us via the Website or email us and we are more than happy to help with the process.
If you are unhappy with your purchase, the goods can be returned (at buyers expense) within 14 days of receipt for an exchange, or a store credit. An exchange or store credit will be issued upon inspection of returned goods. All transport costs are non-refundable.
Returned goods must be unused and in new condition with all packaging. Exchanged and refunds are not eligible on any second-hand equipment or gift vouchers
If a product is priced incorrectly on the site KBL Lessons reserves the right to not supply this product. The buyer will be contacted with the correct price before completing the order.
Gift Vouchers issued on the website expire 12 months from purchase and must be downloaded within 30 days of receipt of the electronic voucher per email.
Shipping for sales over $200 is free (unless otherwise stated). International shipping may be available, please contact us in this case and we will advise of costs. Please note any item shipped overseas may incur a tax on arrival in the destination country, KBL Lessons holds no responsibility for any costs incurred and it is the sole responsibility of the buyer to inform themselves prior to purchasing with us.
Please see our Privacy Statement with regards to using our website and any data we may hold.