LESSONS T'S & C'S
A Lively Learning Experience
Lessons & Club Cancellation / Raincheck Policy
Lesson packages need to be paid in full at the time of booking. Once paid for, lessons and are not refundable. Lessons are transferable to another person however not transferable to a store credit. Lessons must be completed within 12 months of payment. After that time, any unused time and monies are forfeited.
If you will not be able to attend a lesson or club event you must cancel or reschedule by 5.00pm the day prior to avoid any deductions. If you do not provide that notice, or do not turn up for a lesson, the time will be deducted from your lesson or club package. If you fail to show up on time for your scheduled lesson, the amount of time you are late will be deducted from the total lesson time.
We recommend you commence lessons early (and certainly within nine months of payment), or, if you are only in Melbourne for a short time, you should allow some weeks for completion. If you have purchased group lessons and do not already have your own group, you should plan to conduct your lessons between November and March (inclusive). Leaving it to other times may mean we are unable to schedule other students at your standard at the same time.
If the weather is considered unsuitable or we need to cancel your lesson or club event, we will do our best to call you with sufficient notice, but sometimes the weather changes unexpectedly. Where a lesson is cancelled, or shortened by Kite Republic, the unused portion is rescheduled. In the event of a postponement or cancellation, your lesson or club activity will be rescheduled to the next available time. Kite Republic strives to get you riding and will do everything possible to reschedule your lesson or club event promptly!